How can we help?
Answers to common questions about logging in and leaving comments, plus how to get your show listed on OOMMOO.
Login issues
- Nothing happens when I click "Login"
- Login redirects you to OOMMOO's secure sign-in page. If nothing happens, check that your browser isn't blocking redirects or pop-ups for this site, and that cookies (including third-party cookies) are enabled — our sign-in relies on a cookie-based session.
- I keep getting logged out
- Sessions expire after a period of inactivity for your security. Simply click Login again to start a new session — you won't lose any drafted comments, as those are saved locally until you're signed back in.
- I already have an OOMMOO account — can I use it here?
- Yes. OOMMOO uses one account across the site, so you can sign in here with the same email and password you already use.
- I'm not receiving a login or verification email
- Check your spam or junk folder first. If it's still missing after a few minutes, try requesting it again — occasionally delivery can be delayed by your email provider.
Leaving a comment
- Why can't I submit my comment?
- You'll need to be logged in, write your comment, and select a star rating (1–5) — all three are required before the Submit button becomes active.
- I see "You have already submitted a review for this show"
- Each account can leave one comment and rating per show. If you'd like to change what you said, there isn't an edit option yet — reach out to us via the email below and we can help.
- My comment doesn't show up right away
- After submitting, the page automatically refreshes the comment list. If it still doesn't appear, try reloading the page — your comment was very likely saved successfully.